What Can Happen When You Make a Estimate in Cubic Feet with a Mover?
Current law requires movers to give one of two types of estimates before every job. Either they must give a non-binding estimate based on weight. Or, they must give a binding estimate which can be based on cubic feet or weight. Unfortunately, moving scam companies have found a way to take advantage of this requirement.
In a phone conversation with a prospect they will talk about which type of moving cost estimate the prospect would like to have, cubic feet or weight. One way or another, however, the moving broker is determined to get the cubic foot estimate. So if the client agrees straight off, great. If not, the broker will sweeten the pot, and offer to make the estimate binding if he’ll take it in cubic feet. That sound very convincing, and a lot of people accept that sales pitch. But now read the following story that was posted on the bulletin board of an anti-scam web site and see what can happen when people accept the offer.
In this story, the couple was convinced to take the binding estimate in feet. But as so often happens, after their goods were loaded on the truck, the company informed them there were 300 more cubic feet than anticipated. Apparently the couple was forced to sign to that because the wife wrote: “It wasn’t like I could say “forget it-unload my stuff now”.
While waiting for the truck to arrive at the destination, the man called customer service and was told he could get on the truck and measure the space. However, when the truck arrived the driver refused to open the back door until he got paid. The husband called customer service again, only now they totally denied saying he could get on the truck to measure the space, in fact the contract specifically spelled out that the movers won’t unload the goods until they get paid. Those two statements aren’t really contradictory. Technically he could have gotten on the truck and measured everything before it was unloaded, but moving companies are experienced at exerting pressure to protect themselves.
Now that the truck was empty, the driver let the husband get on and make measurements and take pictures. But it was too late. The company could claim he had forgotten exactly where his goods were placed.
A good way for consumers to protect themselves in a move is to hire a packing service to pack and load for them. Packing Service, Inc. is an honest company that offers Flat Rate Quotes and is dedicated to protecting consumers from moving scams they will pack and then load your belongings tightly on the moving truck, and will give you a complete packing list detailing the exact weight and cubic feet of your goods, so you won’t be overcharged by the movers.