A Case Study of a Crating Job Gone Awry

Industrial Crating, Custom Wooden Crates by Packing Service Inc

A month ago our office in Florida received a call from an extremely distraught man with a huge problem in his hands. He had hired a crating company to build him a shipping crate for an important industrial machinery part. The crating and shipping companies he chose, however, were dishonest and lazy, which ended up in the 25,000 pound item (yes, you read that correctly) in breaking through the cheaply-built crate in the middle of the JFK Airport in New York, en-route to its destination. This story is more common than you might think. With the advent of ecommerce and online retail, many businesses have found themselves needing a reliable and convenient shipping solution to their problems. Many shipping companies have popped up all over the market, but they’re usually inexperienced, pricey, and simply do not have their customer’s satisfaction as their main priority, i.e. they’re low quality.

This is exactly what happened to this customer. He went with a crating company that was going to give him a cheap estimate, does a shoddy job of building a crate, then have an anonymous shipping company take his valuable item and transport it across the United States in the cheapest way possible. This mistake could have ruined his item. All these factors together ended up in the person having his crate break apart in the airport, leaving him stranded with no other option than to call actual professionals to do the job again.  Calling the professionals at Packing Service, Inc.  is precisely what he did, and he was glad he did. Why would he call the crating or shipping company that just caused this calamity to him?

As soon as we heard what had happened to this individual, we knew that he had mistakenly dealt with the wrong companies. Many times, in order to entice customers to choose their services, freight industry companies will give their potential customers an artificially low estimate. This estimate sounds great over the phone, but what people forget is that estimates WILL ALWAYS CHANGE. Once the customer has agreed to the services and is locked in with a contract, the additional charges and hidden fees will begin to pile up. So now there are two problems: the crating or shipping company has lied about the price of the services, and will undoubtedly avoid or shirk their duty to build a safe and secure custom crate for shipping a heavy item.

You can imagine the mental state of this individual as he called our office!  Fortunately, Packing Service, Inc.  has dealt with similar situations before. Our slogan is “We solve our customer’s problems” so that’s precisely what we set out to do. First thing we did was asses where exactly the load was to know where we had to send our professional crating team. It turns out the item was lying in the middle of the tarmac at JFK airport. This situation was awful not just for the client, but it was a hazard for the entire airport. This airport is a major airport with daily flights to all six continents. With the location now known, we formulated a plan of attack to get this item crated up and shipped across the U.S. as fast as possible.

Crating and Shipping from JFK airport NY to Los Angeles, CA with Packing Service, Inc. 4

Our crating team arrived to the location and cordoned off the area in order to safely work around the crate. We had to use a heavy duty crane to lift the heavy factory machine out of its old broken crate while we built a new one with a reinforced metal bottom. In the previous picture, you can see our crane operator moving the item and then placing it in the new crate. This new crate was perfectly able to carry the heavy metal alloy piece safely to its new destination. This client was glad he was able to get our services in order to complete his move. Nonetheless, it’s important to go with the right company from the very start.

Packing Boxes, Packing Company, Packers and Loaders

Unfortunately for our clients, this type of event happens all too often. Businesses need shipping options and services that are as good as they are. Homes and residences need a company that isn’t going to inflate the price of their move or relocation. Packing Service, Inc.’s mission is to help our customer’s problems. We do not give our customers low-ball estimates, or charge any hidden fees or additional charges for any of our services. We are unique in the industry for combining all our services which range from packing and loading rental trucks and storage containers, to crating and palletizing large quantities of items and oversized objects. Our services are all on-site, and we can serve our customers in every state in the U.S. Call 888-722-5774 or email us at info@packingserviceinc.com

How Packing Service, Inc. Solves Moving and Shipping Problems

Here at Packing Service, Inc. we take pride in providing our customers with honest and reliable services. That's why we don't give "estimates" that are likely to change, only Guaranteed Flat Rate Quotes.

Here at Packing Service, Inc. we take pride in providing our customers with honest and reliable services. That’s why we don’t give “estimates” that are likely to change, only Guaranteed Flat Rate Quotes.

Packing Service, inc. has been at the forefront of the moving and shipping industry for more than a decade. Our mission is to solve our customer’s problems. Whatever items you may have that need to get from point A to point B, or homes or offices to relocate, our professional company can help you achieve your mission.

Packing Service, Inc. has logistics services in two core areas:

Moving Services (Packing Boxes and Furniture, Loading and Unloading Rental Trucks, Storage Containers Shipping Containers, and Trailers for Local, Long Distance or International Transport, Manual Labor-Type Services, Pack and Ship Services)


Shipping Services (Packing and Crating for Nationwide or International Shipping, these can only be handled by specialized equipment like forklifts)

Our moving services are perfect if you’re have a home or business that’s relocating to a new area- whether it’s a move across town or across the country. We can save you the time and energy required to pack all your boxes into the vehicle or container of your choice and then unload and unpack it at your new destination. All your goods will be carefully assessed, then securely packed and protected into corrugated cartons or boxes by our expert workers. They will work skillfully and with a careful eye for the security of your items. Packing boxes and then unpacking them will be laborious; loading containers is even more backbreaking, but our pack and ship services will make your problem disappear. Your boxes will be professionally packed and then loaded into the container or vehicle of your choice. Our pack and ship teams are the best at packing boxes in an efficient manner and working under tight schedules. We can offer our loading and unloading services at your origin and destination for your added peace of mind. Our customers know once they rent a storage container such as a PackRat or PODS container, our moving guys will pack all their belongings into tough corrugated cardboard boxes and then load them into the container or trailer of their choice. All that’s left to do is move the container to the new location, which is easy as pie. As with our other services, we will always work on-site for added ease and the security of your cargo. Don’t forget that we only give guaranteed flat-rate quotes, meaning the price you’re shown in the start of the move will the identical to the price at the end of your move.

In addition to our general moving services (like loading boxes into a rental truck) we are also a professional shipping services company. Our moving and shipping services differ from each other by their unique requirements-shipping services require forklifts or pallet-jacks, while our moving services generally require a team of moving guys. Our combined crating and shipping services are a step above when it comes to safety and security for your goods. If you have a large or extremely pricey and fragile item (or both) that you need to ship, our crating company’s custom crates and palletizing services are the best way to ensure the preservation of your goods. Our custom crates are easily personalized to suit your needs, and these custom wooden crates offer the ultimate level of protection for your unique items. Our past customers have chosen our crating company’s options for shipping their priceless artworks like sculptures, large medical equipment, over-sized factory machines, and other unique items for local, long-distance and international destinations. The inside of your custom wooden crates can be easily reinforced and padded.  Packing Service, Inc. is also a professional palletizing company, which is excellent news for customers who have a number or quantity of boxes or items that need to be strapped down to a pallet or skid, then shrink-wrapped and shipped.  Pallets are easily moved by fork-lift and then shipped to your location. Unlike our crating and shipping services, there is no customization with pallets, but they tend to be more affordable due to the ease of loading and handling. A large number of boxes or items can be palletized (positioned on top of the pallet), then strapped and wrapped for added safety, and finally shipped to their international destinations or local destinations.

Remember that our shipping services can be combined with any of our moving services. Unlike other shipping companies, we do not give our customers low-ball estimates and then triple our price when we have their goods hostage. We offer only guaranteed flat-rate quotes. We are the best company when it comes to shipping boxes, whether you’ll need national shipping or international shipping- Packing Service Inc. is here to solve your problems. We will never give you a price that changes on you unexpectedly- we are a flat-rate moving company, and our company’s mission is your satisfaction. Choose Packing Service Inc. when you need to have your packing and shipping problems solved in a quick and efficient manner.

Custom shipping boxes for your International shipping needs!

Custom shipping boxes for your International shipping needs!

Packing Boxes, Packing Company, Packers and Loaders

When you need to ship a large or heavy object overseas, one of the best options you have to protect your precious cargo is a customized crate from Packing Service Inc. Some items require crates, boxes or containers made from pressure-treated lumber (for added protection) during the international shipping process. International shipping standards are a lot more rigorous than nation-wide shipping. Packing service Inc. has shipping solutions for all types of destinations-whether they are across town or across the world. Customized wooden crates offer stellar protection, much more than a standard corrugated cardboard box can provide.  Several crate, box, and container styles and variations exist and Packing Service Inc. can provide you with a customized option tailor-made for your specific load.

International Custom Crating by Packing Service Inc (20)

Packing and Crating, Crating Company, International Custom Crating by Packing Service Inc

The physical components of a wooden shipping crate will vary based on the weight and dimensions of your cargo. Depending on the physical aspects of the item being shipped, additional internal components may be required such as bracing, soft foam padding, and other custom parts.  Another critical factor our crating teams consider when building your crate is the securement of the item into the crate or box, or onto a skid or pallet. All the items we ship will be first assessed when we formulate your flat rate quote, so there will be absolutely no increase in price or extra charges for material or handling costs during the move; our clients know the price they will pay up-front. We make sure from the very start that we have a good plan and design to make our customers have peace of mind.

There is no worse feeling than thinking a service is going to cost a certain amount and then finding out that a dishonest company has doubled or tripled the price you were originally offered. This is after they have your cargo in their possession, of course, so essentially they are keeping your property hostage! Avoid the stress of using a company that deals in estimates and keeps their clients in the dark until the last second. Our customers love our honest flat-rate quotes and they know our services blow our competitors out of the water! Choose an international packing and shipping company that will treat your items as if they were their own. Call or email us right away for a flat rate quote- info@packingserviceinc.com or (954) 615-7225 for local calls and (888) 722-5774 toll-free.